Dane County Child Support Agency Mission Statement
The Dane County Child Support Agency’s mission is to empower parents to provide for their children, strengthen families, and build community. We strive to accomplish this mission by offering assistance in establishing parentage, establishing support orders, locating parents, monitoring and modifying support obligations, and connecting parents to sustainable employment. We are committed to providing professional, respectful, inclusive, and equitable services that promote family self-sufficiency, as well as financial and social well-being.
Please Note:
A PHOTO I.D. is needed for ALL onsite appointments.
Is your Wisconsin criminal record hurting your job search?
Did you know that you may be eligible to have certain convictions expunged or certain arrests removed from your record?
Do you live in Dane County?
The Urban League of Greater Madison, Legal Action of Wisconsin, Foley & Lardner, LIFT Wisconsin, and the Wisconsin Association of African American Lawyers are holding our next free Expungement Clinics on June 30 and August 5.
At the clinic, you will receive:
- FREE criminal record reviews with an attorney.
- Advice regarding your eligibility for arrest removal and correction, expungement, and pardon.
- Assistance with paperwork and filing court documents IF eligible.
- Information about your rights related to employment and criminal records.
- Advice for answering job application and job interview questions about your background.
- Job leads & information about FREE career training opportunities.
PRE-REGISTRATION IS REQUIRED
Space is limited, so we encourage you to sign up right away.
June 30
Urban League Center for Workforce & Economic Development
2222 S. Park Street, Madison, WI 53713
August 5
Southwest Madison Employment Center
1233 McKenna Blvd., Madison, WI 53719
Or call (608) 729-1200 to register
Join us August 1, for a fun afternoon of food, games, and school supplies at the Urban Leauge - Black Business Hub
2:00 - 5:30 pm. 2352 S. Park St. Madison WI.
Q&A with the Dane County Child Support Office
Meet with staff of the Dane County Child Support Office to assist you with questions about your child support.
First Monday of every month 12:00-4:30. Dane County Job Center, 1819 Aberg Ave, Madison, WI
Third Friday of every month 1:00-3:30. Urban League of Greater Madison, 2222 S. Park St., Madison, WI
Legal Assistance Programs at the Dane County Courthouse.
The TouchPay Kiosk provides a quick and worry-free option for child support payments.
Kiosk is available 8am-4:30pm Mon-Fri in the Dane County City County Building Lobby, 210 Martin Luther King Jr Blvd, Madison WI.
Cash payment fees are $3 for payments up to $100 and an additional $2 per $100. A 2.95% fee is charged for credit card payments.
Questions? Call the Dane Co Child Support agency at (608) 266-4031.
Job Center On-Site Child Support Assistance
Owe Child Support?
Dane County Child Support staff will be at the Job Center the First Monday of the Month 12:00-4:30
Child Support Legal Resource Clinic
The Child Support Legal Resource Clinic is your connection for tackling child support concerns creating flexible payment plans, resolving custody and placement questions, drivers license recovery assistance, fatherhood support groups and employment services.
Services include:
Urban League of Greater Madison
Dane County Child Support
Family Court Clinic
Lift Wisconsin
Held every 3rd Friday in 2025, 1pm – 3pm
Please contact the Court Commissioner Center at (608) 283-4821 AS SOON AS POSSIBLE to provide a phone number where you may be reached. At the designated date and time on your hearing notice, the Court will call you to appear for the hearing. Failure to provide the court with a valid phone number may lead to the Court proceeding without your input.
Please be aware that an agent of the Child Support Agency may call you at some point before the hearing to try and resolve the matter.
Genetic Testing
GT Hours are Tue, Wed, Thurs from 9:00-2:30. Walk in’s accepted daily.
How to Check on Payment Status
The State of Wisconsin has created several outstanding resources to check on your child support payments 24 hours a day, 7 days a week. That is why Dane County Child Support no longer provides payment information over the phone. Please use one of the listed payment resources available to you to manage your account balances, court order summary and payments made or received.
- Child Support Online Services (CSOS) Secured Website (current year & last year payments)
Please note: To print payment records some browsers require pop-up blocker disabled in the apps settings. (How to: Safari Chrome Edge Firefox Explorer). - IVR at the Trust Fund: 1-800-991-5530 (last two payments)
- EPPIC Debit Mastercard: Toll-free # 1-877-253-3686. No website at this time. EPPIC has a text message alert feature. To set up call their toll free number
- Direct deposit users can contact your local bank for savings and checking activities
- Payment histories greater than 2 years old, contact us at (608) 266-4031
Legal Tune up
Use Legal Tune Up from LIFT Wisconsin to find out what legal problems you can fix without paying for a lawyer.
Removing Criminal Records
Child Support
Suspended Driver's License
And more…
See more info legaltuneup.org
Not everyone is aware of the child support program and the services we provide. That’s why the federal Office of Child Support Enforcement created an informational video to share with parents and partners. It looks at the most common child support services that parents will typically use and provides general advice to ensure the process goes smoothly. Also available in Spanish: https://youtu.be/VF8dS8V2uhY
Understanding Child Support
OCSE NEW WEBPAGE ‘UNDERSTANDING CHILD SUPPORT’ The Office of Child Support Enforcement (OCSE) has launched a new webpage, Understanding Child Support, to help parents find basic child support information. This web content replaces the hard copy and PDF Child Support Handbook.