Dane County Child Support Agency Mission Statement
The Dane County Child Support Agency’s mission is to empower parents to provide for their children, strengthen families, and build community. We strive to accomplish this mission by offering assistance in establishing parentage, establishing support orders, locating parents, monitoring and modifying support obligations, and connecting parents to sustainable employment. We are committed to providing professional, respectful, inclusive, and equitable services that promote family self-sufficiency, as well as financial and social well-being.
Heads up! CSOS login is changing late summer 2026
You will need a myWisconsin ID account and a code sent to
you by text or email, or generated by an app. Your current logon
ID will no longer work after the transition later this summer.
What you should do now
Update your contact information in CSOS so that it includes your current:
- Email address
- Text-capable phone number
- Mailing address
Get a myWisconsin ID if you don’t already have one.
To get one, go to apps.wisconsin.gov and click “sign up” at the bottom of the screen.
View CSOS login flyer as a PDF
Date: Friday, August 21st, 2026
Time: 1:00 pm to 4:00 pm
Location: Park Street Urban League – 2222 Park Street, Ste 200, Madison, WI 53713
Backpack Giveaway
Join us to celebrate families and Child Support Awareness Month. Child Support and their Partners will be giving away backpacks filled with school supplies, while supplies last. Parents, grandparents and children welcome. Games, prizes and treats available to all who attend. Staff will also be available for questions.
Fech a: 21 de Agosto de 2026
Hora: 1:00 p. m. – 4:00 p. m.
Lugar: Park Street Urban League – 2222 Park Street, Ste 200, Madison, WI 53713
Sorteo de mochilas
Acompáñenos a celebrar a las familias y el Mes de la Concientización sobre la Manutención de Menores. El programa de Manutención de Menores y sus colaboradores regalarán mochilas con útiles escolares hasta agotar existencias. Invitamos a padres, abuelos y niños. Habrá juegos, premios y obsequios para todos los asistentes. También habrá personal disponible para responder preguntas.
Legal Assistance Programs at the Dane County Courthouse
May 2026 – September 2026
Family Law Assistance Center (FLAC) Lower Level Room L1022
WEDNESDAY/MIÉRCOLES 11:30 AM – 2:00 PM
- Help with family court procedures and forms from Dane County Bar Association volunteer lawyers and paralegals. Walk in appointments on day of clinic only. Voluntarios que hablan español están disponibles el primer y tercer miércoles de cada mes
Family Court Clinic (FCC) Lower Level Room L1022
- Help with family court procedures and forms from UW Law School students. Appointments required: Call (608) 262-2301 . Voluntarios que hablan español están disponibles solo con cita previa: (608) 262-2301
Small Claims Assistance Program (SCAP) Lower Level Room L1022
TUESDAY/MARTES 9:00 AM – 11:30 AM
- Help with small claims procedures and forms from Dane County Bar Association volunteer lawyers and paralegals. Walk in appointments on day of clinic only. Voluntarios que hablan español están disponibles el primer y tercer martes de cada mes
DAIS (Domestic Abuse Intervention Services) Lower Level Room L1022
FRIDAY/VIERNES 12:00 PM – 3:00 PM
- Help with restraining orders and family court procedures and forms. Support, information, advocacy & court accompaniment to people experiencing intimate partner violence or stalking. Staffed by DAIS Legal Advocates. Legal Advocates are not lawyers and cannot give legal advice.
Restraining Order Clinic (ROSA) Dane County Law Library Room L1007
CLOSED UNTIL SEPTEMBER 2026
- Help with restraining order procedures and paperwork from UW Law School students. Contact: (608) 263-9574 or email ROSA@law.wisc.edu
Hours may change. Contact the Dane County Law Library for updates.
Dane County Courthouse, Room L1007
215 South Hamilton Street, Madison, WI 53703
(608) 266-6316
Please Note:
A PHOTO I.D. is needed for ALL onsite appointments.
Q&A with the Dane County Child Support Office
Meet with staff of the Dane County Child Support Office to assist you with questions about your child support.
First Monday of every month 12:00 - 4:30. Dane County Job Center, 1819 Aberg Ave, Madison, WI
Third Friday of every month 1:00 - 3:30. Urban League of Greater Madison, 2222 S. Park St., Madison, WI
The TouchPay Kiosk provides a quick and worry-free option for child support payments with cash and credit/ debit Cards.
Kiosk is available 8 am - 4:30 pm Mon-Fri and is located in the Dane County City County Building Lobby, 210 Martin Luther King Jr Blvd, Madison WI.
Cash payment fees are $3 for payments up to $100 and an additional $2 per $100. A 2.95% fee is charged for credit card payments.
Bring your KIDS Pin and ID.
Questions? Call the Dane Co Child Support agency at 608-266-4031.
Job Center On-Site Child Support Assistance
Owe Child Support?
Dane County Child Support staff will be at the Job Center the First Monday of the Month 12:00 - 4:30
Please contact the Court Commissioner Center at 608-283-4821 AS SOON AS POSSIBLE to provide a phone number where you may be reached. At the designated date and time on your hearing notice, the Court will call you to appear for the hearing. Failure to provide the court with a valid phone number may lead to the Court proceeding without your input.
Please be aware that an agent of the Child Support Agency may call you at some point before the hearing to try and resolve the matter.
Genetic Testing
Genetic testing Hours are Tue, Wed, Thurs from 10:00 - 2:00. Walk in’s accepted daily.
How to Check on Payment Status
The State of Wisconsin has created several outstanding resources to check on your child support payments 24 hours a day, 7 days a week. That is why Dane County Child Support no longer provides payment information over the phone. Please use one of the listed payment resources available to you to manage your account balances, court order summary and payments made or received.
- Child Support Online Services (CSOS) Secured Website (current year & last year payments)
Please note: To print payment records some browsers require pop-up blocker disabled in the apps settings. - IVR at the Trust Fund: 1-800-991-5530 (last two payments)
- EPPIC Debit Mastercard: Toll-free 1-877-253-3686. No website at this time. EPPIC has a text message alert feature. To set up call their toll free number
- Direct deposit users can contact your local bank for savings and checking activities
- Payment histories greater than 2 years old, contact us at 608-266-4031
Legal Tune up
Use Legal Tune Up from LIFT Wisconsin to find out what legal problems you can fix without paying for a lawyer.
Removing Criminal Records
Child Support
Suspended Driver's License
And more…
Learn more at legaltuneup.org
Not everyone is aware of the child support program and the services we provide. That’s why the federal Office of Child Support Enforcement created an informational video to share with parents and partners. It looks at the most common child support services that parents will typically use and provides general advice to ensure the process goes smoothly. Also available to view in Spanish at youtube.
Understanding Child Support
OCSE WEBPAGE ‘UNDERSTANDING CHILD SUPPORT’ The Office of Child Support Enforcement (OCSE) launched a webpage, Understanding Child Support, to help parents find basic child support information. This web content replaces the hard copy and PDF Child Support Handbook..